Withdrawal Instructions


Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods or - in the case of a purchase contract for several goods that you ordered as part of a single order and which are delivered separately - the last item.

To exercise your right of withdrawal, you must inform us, Skechers USA Deutschland GmbH

Waldstraße 66 63128 Dietzenbach 

E-mail: kundenservice@eu.skechers.com 

Phone: +49 (0) 6074-407 22 00 

Fax: +49 (0)6074-407 22 11

of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, Skechers SPRL, Widerrufsabteilung, Hauts-Sarts Zone 3, Ave. Du Parc Industriel, 159 BE 4041 Milmort Belgium, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


End of withdrawal instructions


Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it.)


  • To Skechers USA Deutschland GmbH, Waldstraße 66, 63128 Dietzenbach / Fax: 06074-407 22 11, E-mail: kundenservice@eu.skechers.com
  • I/We () hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) /for the provision of the following service (*
  • Ordered on ()/received on (*) 
  • Name of consumer(s) 
  • Address of consumer(s) 
  • Signature of consumer(s) (only if this form is notified on paper) 
  • Date

 

(*) Please delete as applicable.