Revised 08. January 2025
Welcome to the Skechers Plus loyalty program. Skechers Plus is organized by Skechers, and these Terms and Conditions govern your participation in Skechers Plus. Please read these Terms carefully. By participating in Skechers Plus, you agree to be bound by these Terms.
1. Eligibility
To participate in the Skechers Plus Program, you must be at least 18 years old, or 16 years old with parental consent, and a legal resident of Germany. Employees of Skechers, its affiliates and subsidiaries, and their spouses and children are not eligible to participate in Skechers Plus. Bulk buyers, resellers, and corporations are not eligible to participate in Skechers Plus. By enrolling and participating in Skechers Plus as a member, you represent that you meet these eligibility requirements
2. Joining Skechers Plus
If you meet the eligibility criteria above, you may sign up for membership in Skechers Plus by filling out a registration form on Skechers.de. No purchase is required to enroll in Skechers Plus. Only one account is allowed per individual.
3. Points
Members of Skechers Plus will earn points for purchases that are made on Skechers.de. Purchases at Skechers stores or other retail locations will not qualify for Points (even if the Member purchases Skechers products). Points are awarded based on the price including VAT paid after all reward certificates, discounts, offers, or merchandise credits are applied. Shipping, gift wrap and all other fees for extra services are ineligible to earn Points.
Unless expressly stated otherwise here, elsewhere on the website, or specified in the terms and conditions of a specific promotion, a Member will earn ten (10) Points for each euro spent on eligible purchases. If a Member returns purchased items, the Points earned on the purchase of those items will be deducted from the Member’s Point total. In addition to earning Points for purchases, Members may also be eligible to earn Points for certain digital engagement activities with Skechers, as specified from time to time.
Members can earn Points on a maximum of seven hundred and fifty euros (€ 750) worth of purchases during a rolling ninety (90) day timeframe. Any spend in excess of this € 750 threshold during the relevant timeframe will not earn Points.
Members will be required to be logged into their Program account on Skechers.de or to provide their personal information associated with their Program account (email address and phone number, and/or assigned Membership Card) to receive Points for their actions. Skechers reserves the right, at its discretion, to retroactively credit Points for interactions where the Member was not logged in or did not prove Membership at the time of the transaction if the Member provides sufficient proof of Membership and purchase to Skechers Customer Care within sixty (60) days of purchase.
4. Expiration of Points
All earned Points are valid for three hundred sixty-five (365) days from the date of earning, and will expire at the end of this period unless Skechers explicitly states otherwise in writing.
Points are not transferrable between Members. Points have no cash value and cannot be redeemed or exchanged for cash.
5. Benefits, Rewards and Promotional Vouchers
All Skechers Plus Members will receive the benefits listed here: (a) an extended 90-day return policy; (b) free standard shipping; and (c) from time to time, as announced by Skechers, bonus points-earning promotions or rewards that may be announced from time to time.
For each 1,000 Points accrued a Member can apply for a Promotional Voucher worth € 5 that will be eligible for redemption. Promotional Vouchers will be issued only in increments of 1,000 Points. Promotional Vouchers may only be applied to purchases made by the Member on Skechers.de. No cash back will be provided if the Promotional Voucher's full value is not utilized. Promotional Vouchers will expire sixty (60) days after issuance.
Rewards and Promotional Vouchers are not redeemable for cash, and are void if copied and where prohibited, licensed or regulated.
Rewards and benefits may be subject to change, discontinuance, limitations, and substitutions by Skechers, at its discretion, and at any time without notice now and in the future.
Rewards and Promotional Vouchers must be presented in-store at the time of purchase or the respective online code must be entered at checkout on Skechers.de). Promotional Vouchers may not be used on purchases of identified clearance items in Skechers warehouse stores.
6. Use of Account
Members are responsible for maintaining the confidentiality of their password and account and are fully responsible for any and all activities that occur under their password or account. Members should immediately inform Skechers Customer Care of any unauthorized use of their passwords or accounts or any other breach of security.
Skechers Plus is for Members’ personal use only. Members agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of Skechers Plus. The transfer, sale, or barter (or the attempted transfer, sale, or barter) of vouchers, member exclusive promotional offers, and any misrepresentation of fact relating thereto, may result in cancellation of the Member’s account, including any unused Points or claimed but unused Promotional Vouchers in the sole discretion of Skechers.
7. Privacy
The information you provide as a Member of Skechers Plus will be managed by Skechers as described in the Skechers Privacy Policy.
Enrollment in Skechers Plus is voluntary. By providing your personal information to Skechers, you acknowledge that you fully understand and unambiguously consent to the transfer of such personal information to Skechers, that you are enrolling in Skechers Plus voluntarily, and that the enrollment is neither required to complete a purchase transaction nor made in connection with any purchase transaction.
8. Termination; Expiration; Changes to Skechers Plus
You may cancel your Skechers Plus Membership at any time by logging into your account on Skechers.de. If you cancel your Program Membership, you will lose your accumulated Points and Promotional Vouchers. If you cancel your Membership and then decide later that you wish to re-join Skechers Plus, you may register at Skechers.de . If you restart your Membership, your previously earned Points will not be reinstated.
We may cancel your Membership if we determine that you: (a) are ineligible; (b) have not used your account for more than one year; (c) violated any term or condition of Skechers Plus or any applicable law or regulation; (d) used your account in connection with bulk buying or reselling; or (e) engaged in any deception, forgery, fraud, or committed any other abuse of Skechers Plus. We may revoke some or all of your Points or rewards if we determine that you received Points or a reward due to an error, through fraud or deception, or in any manner not authorized. In the case of term (b) above, any accrued Points and vouchers will remain valid according to Section 4 and 5 above.
In all matters relating to the administration of Skechers Plus, the decisions of Skechers will be final.
Skechers reserves the right to change or terminate Skechers Plus at any time according to the following procedure. We will post the new Terms here, highlighting the intended changes and seek your consent. Those changes will go into effect once you grant your consent, or, if you do not agree to the revised Terms we reserve the right to terminate your Membership within one month after the notification of the revised Terms with a termination period of one month. Any such termination does not affect the accrued Points or issued Promotional Vouchers which remain valid as laid out above in Section 4 and 5, respectively. Changes of the terms in favor of the Members and/or which implement changes of statutes or case law will go into effect immediately upon their publication without the need of Member’s consent.
9. Complaints
If you have a complaint about Skechers Plus, please contact Skechers in writing at:
Skechers USA Deutschland GmbH
Waldstr. 66
63128 Dietzenbach
or by email at [email protected], and we will do our best to resolve the problem for you.
Skechers is willing to voluntarily participate in a dispute resolution procedure before the “Zentrum für Schlichtung e. V.” as a consumer conciliation board (Strassburger Strasse 8, 77694 Kehl am Rhein, https://www.verbraucher-schlichter.de). In the event of a dispute in connection with your Membership, you can contact this board.
10. Disputes, Venue, and Choice of Laws
The possibility of initiating conciliation proceedings does not preclude you or Skechers from bringing a dispute before an ordinary court in Germany. The statutory provisions shall apply to determine the jurisdiction of an ordinary court.
These Terms and Conditions are subject to German law.
11. Severability and Waiver
You acknowledge and agree that in the event any term or provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable in any respect, the validity, legality, and/or enforceability of the remaining terms and conditions contained herein shall not in any way be affected or impaired thereby, but shall continue in full force and effect.
Skechers’ failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless agreed to in writing by Skechers.
12. Intellectual Property
ALL TRADEMARKS, SERVICE MARKS AND TRADE NAMES OF SKECHERS USED IN CONNECTION WITH SKECHERS PLUS (INCLUDING BUT NOT LIMITED TO THE SKECHERS NAME) ARE TRADEMARKS OR REGISTERED TRADEMARKS OF SKECHERS, INC. THEY MAY NOT BE USED WITHOUT SKECHERS, INC.’S PRIOR WRITTEN PERMISSION. ANY OTHER INTELLECTUAL PROPERTY USED IN CONNECTION WITH SKECHERS PLUS, INCLUDING BUT NOT LIMITED TO PATENTS, ISSUED OR PENDING, ARE THE SOLE PROPERTY OF SKECHERS, INC. AND/OR ITS LICENSORS. THE ENTIRE CONTENT OF SKECHERS PLUS, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, OR CODE IS COPYRIGHTED AS A COLLECTIVE WORK UNDER THE UNITED STATES AND OTHER COPYRIGHT LAWS, AND IS THE PROPERTY OF SKECHERS, INC.
13. Contact
Skechers USA Deutschland GmbH
Waldstr. 66
63128 Dietzenbach
Phone: +49 (0) 180 - 6 407 220 (Monday to Friday von 09:00 am - 05:00pm)
(*Block rate for calls from the German landline network and mobile phones Landline rate € 0.20/connection / Mobile phone rate: The statutory price cap applies (max. € 0.60/connection)
E-Mail: [email protected]
Date of entry into force: 08. January 2025
COPYRIGHT 2024-2025, ALL RIGHTS RESERVED.
