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Guest orders: Unworn/defective items can be returned within 45 days of shipment. For orders placed between November 1, 2025, and November 26, 2025, we allo...

Skechers Returns Please note that purchases on Skechers websites cannot be returned to Skechers Retail Stores To initiate a return, here's what you ne...

We do not currently offer exchanges for Skechers website purchases. If you would like the same shoe in another size or style, simply place a new order and r...

If you purchased your shoes from our website and you believe they are faulty please use the “contact us” button on the website. Please provide your: orde...

For the return of items purchased from a SKECHERS store, the unworn item must be returned to the SKECHERS store along with the original receipt and packagi...

The maximum timeframe for a refund should be within 2 weeks of receiving the returned merchandise to our warehouse. You will receive an email confirmation ...